Sunday February 3rd, 2019

Hills Pet Nutrition have issued a recall for 13 canned Dog Food products today in response to a "complaint in the United States about a dog exhibiting signs of elevated vitamin D levels"

Do Not Feed To Your Dog(s)

Discard or discontinue the usage of affected products immediately. 

List Of Recalled Products

Hills Pet Nutrition Product Recall List February 2019

Picture Taken Without Permission From Hills Pet Nutrition Website 


Thirteen different "canned dog food" products for both Hill's Prescription Diet and Hill's Science Diet across multiple batches were recalled today.

Hill's Pet Nutrition explicitly state that "No dry foods, cat foods, (sic) or treats are affected" 

Return For Refund

Hills Pet Nutrition have NOT offered to refund affected purchasers of the affected products at time of writing.

Wording on the Hill's Pet Nutrition website states:

"To have discarded products replaced at no cost, please contact the retail pet store, veterinary clinic or e-retailer where you purchased the product of specific lot/date code, or, contact Hill's..."

Hills Dog Food Product Recall

Taken From The Hill's Pet Website 


In fact, the word "refund" does not occur once on their dedicated Hill's Pet Nutrition Product Recall Page.

However Australian Consumer Law offers consumer protections in the areas of:

  • Product Safety
  • Consumer Guarantees

For further advice if refused a refund from your place of purchase visit the ACCC Website

Elevated Levels Of Vitamin D

Elevated levels of Vitamin D is known to have many side effects, including:

  • Vomiting
  • Loss of appetite
  • Increased thirst
  • Increased urination
  • Excessive drooling
  • Weight loss
  • Renal dysfunction


Hills Pet Nutrition have blamed a "supplier error" and not their own lack of checks and balances.   

How To Identify Affected Product

Identify the SKU and Date Code or Lot Code

The SKU is as pictured, adjacent to the company information on the label

Hills Product Recall SKU Location

The Lot or Date Code is identified from the bottom of the can as pictured below. 

Hills Product Recall Lot Code Location


Mixed Feelings

This is a public service announcement. News of recalls in the Dog Food industry need to be sent far and wide. 

Hill's Pet Nutrition is a large multi-national company, who claim that they care about dogs. Rather than question that publicly, I just want the regular readers of this blog to be Dog Food Aware. 

This is not the first Dog Food Recall, but it is the first Australian Dog Food Recall for 2019. 

We don't get a lot of recalls here in Australia because of the un-regulated nature of the industry. 

Kudos to Hills for "Voluntarily" recalling this product, but you have to admit, inaction on something like this isn't the smartest move around. 

Legal Information

Hill's Pet Nutrition is a Registered Trademark of Hill's Pet Nutrition Inc

Rawmate make no claim of ownership, affiliation or inferred relationship with Hill's Pet Nutrition.

Rawmate does notice the trademark with the apostrophe of ownership though and Rawmate thinks to itself. "Does Hills, truly think they own Pet Nutrition?"


Run for the hills...

We've written about Dog Food Recalls before. 

How Many More Dogs Must Die

In fact, the Raw Dog Food industry cops quite a bit of flak about food safety.

Yet the industry continually fails to understand that issues like this are avoided by using whole, natural foods. It's that easy. 

At Rawmate, you don't have to worry about overdosing your dog with Vitamin D.

Our 100% Natural, Whole Food range of Raw, Individually Tailored Pet Dinners for Dogs is Complete and Balanced according to AAFCO Guidelines

Our pack mates get their daily dose of Vitamin D from our Port Lincoln Sardines (Coles sell them at the deli counter for $9/kg). 

It's not like the Sardine Fishermen are going to artificially pump the Sardines full of extra Vitamin D? 

Beef Liver is another great form of Vitamin D and another way our dogs get their daily serve.

What is Offal You Ask?

We DO NOT supplement Vitamin D using any form of artificial or synthetic Vitamin D powder. 

Do you feed Hill's Science Diet? Or Hill's Prescription Diet currently? We'd love to hear from you and pick your brain a little. Do you mind? Reach out, let's have a chat. 

Matt Joseph

Staff writer

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